ESTATE MANAGEMENT CONFERENCE 2024

John Christensen

Director of Properties / COO

Director of Properties and Chief Operating Officer with over 25 years in the business. John has worked for billionaires and celebrities, managing some for the finest estates worldwide. He has used his background at General Manager at 5 star hotels to deliver the same service to private individuals in their homes and on their yachts.

All Sessions by John Christensen

Virtual Event

Beyond Hard Skills: Teaching a Luxury Service Mindset

There is no greater need in running a luxury household than having a properly trained staff. It goes well beyond hard skills and experience; private staff need to understand a luxury environment and how to present themselves in an UHNW residence. Three industry experts will share their strategies and provide resources for training your staff.

3:00 PM - 4:00 PM
Mirror Lake C

Beyond Hard Skills: Teaching a Luxury Service Mindset

There is no greater need in running a luxury household than having a properly trained staff. It goes well beyond hard skills and experience; private staff need to understand a luxury environment and how to present themselves in an UHNW residence. Three industry experts will share their strategies and provide resources for training your staff.