Jennifer Laurence has been in luxury domestic service for over 20 years. She is the founder and president of Luxury Lifestyle Logistics, an estate management consulting firm specializing in streamlining processes for principal estate owners and their domestic service staff. Her firm provides advocacy, staff development, and on-site organizational assessments to improve the quality of service for owners to enjoy their lifestyles to the fullest.
As a liaison, Jennifer helps principal owners and their staff to communicate more effectively and achieve a higher level of service for the industry overall, and has been an industry thought leader and speaker for over a decade, training at industry conferences since 2010 and participates in many industry groups in leadership roles.
Jennifer holds a bachelor's and master's in hospitality and four certificates related to her work in private service, including being a graduate of The Protocol School of Washington and the Charles MacPherson Butler and Household Management Academy.
In order to properly deliver luxury service, an Estate Manager needs to determine what staff is needed and what schedule should be created to make them most effective. Jennifer Laurence, President of Luxury Lifestyle Logistics, will share her process for properly staffing a residence.